Privacy policy
Last updated November 10, 2026
This policy explains how (“we”, “us”) collects and uses information when you use this website, book a rental or create an account. We use the AllStar Rental Systems platform to run our website, orders and customer accounts; that provider handles your information on our behalf.
What we collect
- Contact and order details: your name, email, phone number, event address and what you rent, plus notes you give us.
- Account details: your login email and your order history if you create an account.
- Payments: card payments are processed by Stripe. We do not store your full card number; we keep a record of the amount, date and method, and, if you choose to save a card, a reference to it held by Stripe.
- Rental agreement and delivery records: your signed agreement and photos taken at delivery and pickup.
- Text-message records: if you agree to texts, your phone number, your consent, and the messages we exchange.
- Basic technical data: such as IP address and browser type, used to keep the site secure and working.
How we use it
- To take and deliver your order, process payments and keep your account.
- To contact you about your order: confirmations, reminders, delivery updates, receipts and a request for a review after your event.
- To answer questions, prevent fraud and meet legal and tax obligations.
Text messages
If you opt in, we send order-related texts to the number you provide. Message frequency varies with your orders. Message and data rates may apply. Reply STOP at any time to stop, or HELP for help. Consent to texts is not required to rent from us. We do not sell or share your phone number for marketing by others.
Who we share it with
We share information only with service providers who help us run the business — for example payment processing (Stripe), text and email delivery, and website hosting — and when the law requires. We do not sell your personal information.
How long we keep it
We keep order and payment records as long as needed for our business, tax and legal purposes. You can ask us to delete your account.
Your choices
You can ask to see, correct or delete your information, or opt out of texts or marketing emails, by contacting us at or . If you have an account you can also delete it from your account page.
Children
Our site is for adults arranging rentals and is not directed to children.
Changes
We may update this policy and will post the new version here with a new date.